Subscription and Cancellation Policy
Cannabis Pharmacy offers subscription options on select products for customers who want recurring deliveries at discounted subscriber pricing. This Subscription and Cancellation Policy explains how recurring orders work.
1. Eligible Products
Only products specifically marked with a subscription option are eligible for recurring delivery. Subscription availability, product eligibility, pricing, discounts, and shipping benefits may change at any time.
2. Subscription Enrollment
By selecting a subscription option at checkout, you authorize Cannabis Pharmacy to charge your selected payment method automatically at the frequency chosen by you until your subscription is canceled, paused, skipped, or otherwise modified.
Available delivery intervals, if offered for a specific product, may include recurring shipments such as every 2 weeks, every 4 weeks, or every 6 weeks.
3. Subscription Pricing
Subscriber pricing and any subscription-related savings are shown on the product page and at checkout at the time you enroll. Promotional language, free shipping offers, and discount levels may vary by product or promotion and may be updated at any time.
If subscription pricing changes, the updated pricing will apply to future renewal orders after the change is posted or otherwise communicated to you, as permitted by law.
4. Recurring Billing
When you enroll in a subscription, your payment method will be charged automatically at the selected renewal interval unless you cancel before the next billing date.
If your payment method is declined, expired, or cannot be processed, we may attempt to reprocess the payment, notify you, pause the subscription, or cancel the subscription.
5. Managing Your Subscription
You may manage your subscription through your customer account, if available, or by contacting us at support@cannabispharmacy.com.
Subject to system availability, customers may be able to:
- pause a subscription
- skip a shipment
- reschedule a renewal order
- update payment or shipping details
- cancel a subscription
6. Cancellation
You may cancel your subscription at any time before your next renewal order is processed. If a renewal order has already been processed or charged, that order may still ship and the cancellation will apply to future recurring orders only.
To request cancellation, log into your account or contact us at:
support@cannabispharmacy.com
843-885-4578
7. Subscription Order Returns
Subscription orders are subject to the same return and refund rules that apply to one-time purchases. Because many products sold by Cannabis Pharmacy are consumable, opened items are generally not eligible for return unless they arrive damaged, defective, or incorrect.
8. Failed Deliveries and Address Errors
If a subscription shipment is returned because of an incorrect address, failed delivery attempts, or refusal by the recipient, Cannabis Pharmacy may pause or cancel the subscription and may require updated shipping information before future renewals are processed.
9. Changes to or Termination of Subscription Program
We reserve the right to modify, suspend, or discontinue our subscription program, or any part of it, at any time, including product eligibility, discount levels, shipping benefits, billing intervals, and subscriber perks.
10. Contact
Cannabis Pharmacy
2981 Ashley Town Center Dr.
Charleston, SC 29414
843-885-4578
support@cannabispharmacy.com
Information about Privacy on thecannabispharmacy.com
Coastal Distro, LLC – DBA: The Cannabis Pharmacy is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. This privacy statement only applies to Coastal Cannabis Distributors; it does not apply to other online or offline sites, products or services. Please read the complete Coastal Cannabis Distributors privacy statement.
Collection of your Personal Information
For example:
If you choose a service or transaction that requires payment, such as making a purchase in the Shop area of the Web site, we will request personal information necessary for billing and/or shipping, such as: name, address, telephone number, and credit card number.
When you buy a new product, we may ask you to register your purchase electronically. We keep this registration information on file with any information you’ve already given us on previous visits to our website.
Coastal Distro, LLC – DBA: The Cannabis Pharmacy also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses.
This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of thecannabispharmacy.com.
Use of your Personal Information
We use your personal information for the following purposes:
- To ensure our site is relevant to your needs.
- To deliver services, such as newsletters, that you request.
- Control of your Personal Information
- To alert you to product upgrades, special offers, updated information and other new services from Coastal Cannabis Distributors, if you so request.
Access to your Personal Information
Coastal Cannabis Distributors will provide you with the means to ensure that your personal information is correct and current.
If you register on Coastal Cannabis Distributors, you can review and edit your personal information at the My Account. You will be asked to enter your Username and password before viewing your personal information. At the My Account you can view and edit personal information you have already given us at Coastal Cannabis Distributors.
Security of your Personal Information
Coastal Cannabis Distributors is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Use of Cookies
When someone visits the site, a cookie is placed on the customer’s machine (if the customer accepts cookies) or is read if the customer has visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above. Enforcement of this Privacy Statement If you have questions regarding this statement, you should first contact Coastal Cannabis Distributors by e-mail at support@cannabispharmacy.com