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Privacy Policy
Cannabis Pharmacy (“Cannabis Pharmacy,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit CannabisPharmacy.com (the “Site”), create an account, place an order, sign up for marketing communications, or otherwise interact with us.
By using this Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information you provide directly to us, information collected automatically when you use the Site, and information received from third parties that help us operate our business.
Information You Provide Directly
We may collect personal information such as:
- name
- email address
- phone number
- billing address
- shipping address
- account login information
- order details
- subscription enrollment details
- communications you send through email, contact forms, chat, reviews, or customer support
Information Collected Automatically
When you visit the Site, we or our service providers may automatically collect certain information, such as:
- IP address
- browser type
- device type
- operating system
- referring URLs
- pages viewed
- dates and times of visits
- time spent on pages
- items viewed, added to cart, or purchased
- general location information derived from IP address
- cookie and similar tracking data
Information from Third Parties
We may receive information from third parties involved in operating the Site and our business, such as:
- ecommerce platform providers
- payment processors
- shipping and fulfillment providers
- email and SMS marketing providers
- analytics providers
- fraud prevention and security vendors
- advertising and retargeting partners, if used
2. How We Use Information
We may use your personal information to:
- operate, maintain, and improve the Site
- process and fulfill orders
- provide customer support
- communicate about orders, subscriptions, shipping, returns, and account activity
- send promotional emails, offers, and product updates, where permitted by law
- personalize your shopping experience
- maintain your cart and account preferences
- detect, investigate, and prevent fraud, abuse, or unauthorized transactions
- comply with legal and regulatory obligations
- enforce our policies, terms, and rights
3. Cookies and Tracking Technologies
We may use cookies, pixels, tags, scripts, and similar technologies to:
- keep products in your cart
- remember your preferences
- recognize returning visitors
- understand website traffic and performance
- improve the Site and customer experience
- measure marketing performance
- support retargeting or advertising, if used
You can usually control cookies through your browser settings. Disabling cookies may affect some Site features.
4. How We Share Information
We do not sell your personal information for money. We may share personal information in the following circumstances:
Service Providers
We may share information with vendors and service providers that help us operate our business, including providers for:
- web hosting
- ecommerce functionality
- payment processing
- shipping and fulfillment
- analytics
- customer support
- email or SMS communications
- subscription management
- fraud prevention and security
Legal and Compliance Purposes
We may disclose information if we believe it is necessary to:
- comply with applicable law, regulation, subpoena, or legal process
- respond to lawful requests from public authorities
- enforce our agreements or policies
- protect our rights, property, or safety
- protect the rights, property, or safety of our customers or others
- detect or prevent fraud, security incidents, or misuse
Business Transfers
If Cannabis Pharmacy is involved in a merger, acquisition, restructuring, financing, asset sale, or similar business transaction, your information may be transferred as part of that transaction.
5. Payment Information
Payments made through the Site may be processed by third-party payment processors. We generally do not store your full payment card details on our own servers. Payment information is handled according to the applicable payment processor’s privacy and security practices.
6. Marketing Communications
If you sign up for promotional emails or otherwise consent to receive marketing messages, we may send you newsletters, promotions, product announcements, and related updates.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us at support@cannabispharmacy.com. Even if you opt out of marketing messages, we may still send transactional or service-related messages, such as order confirmations, subscription notices, shipping updates, and customer service responses.
7. Age Restrictions
Cannabis Pharmacy products are intended only for adults 21 years of age or older. We do not knowingly collect personal information from children under 13, and the Site is not directed to children.
If you believe a child has provided personal information to us, contact us at support@cannabispharmacy.com and we will take reasonable steps to delete the information.
8. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- complete transactions
- manage subscriptions
- provide customer support
- maintain tax, accounting, and business records
- comply with legal obligations
- resolve disputes
- enforce our agreements
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Your Privacy Rights
Depending on where you live and subject to applicable law, you may have certain privacy rights regarding your personal information. These may include:
- the right to know what personal information we collect, use, disclose, or share
- the right to request access to certain personal information
- the right to request deletion of personal information
- the right to request correction of inaccurate personal information
- the right to opt out of certain kinds of targeted advertising or data sharing
- the right not to be discriminated against for exercising privacy rights
To make a privacy request, contact us at support@cannabispharmacy.com with the subject line Privacy Request. We may need to verify your identity before completing your request.
11. California Privacy Notice
If you are a California resident and applicable law applies, you may have rights under the California Consumer Privacy Act, as amended, including the right to:
- know what personal information we collect, use, disclose, sell, or share
- request deletion of personal information, subject to exceptions
- request correction of inaccurate personal information
- opt out of the sale or sharing of personal information, if applicable
- limit the use of sensitive personal information, if applicable
- not be discriminated against for exercising your privacy rights
If Cannabis Pharmacy uses cookie-based advertising or cross-context behavioral advertising that qualifies as “sharing” under California law, California residents may have the right to opt out of that sharing.
To submit a California privacy request, contact us at:
Email: support@cannabispharmacy.com
Phone: 843-885-4578
12. Do Not Track and Global Privacy Control
Some browsers may offer “Do Not Track” settings or Global Privacy Control signals. Where required by applicable law, we will process qualifying signals in accordance with legal requirements.
13. Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of third parties. We encourage you to review their privacy policies before providing information to them.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time by posting a revised version on this page and updating the Effective Date above. Your continued use of the Site after changes are posted means you accept the updated Privacy Policy.
15. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Cannabis Pharmacy
2981 Ashley Town Center Dr.
Charleston, SC 29414
843-885-4578