Frequently Asked Questions

About CBD Products

Shipping & Delivery

What delivery carriers do you use to ship your orders?

We use all major shipping carriers, we choose the shipping partner who is best suited to serve the customers’ location.

My shipping address is wrong, can I change it?

Yes, as long as the address is fixed before the item is shipped out we can adjust it for you. If it is not, then we can have it reshipped to the correct address for you.

How long does it take to process and ship my order?

On business days orders will be fulfilled within 24-48 hours from time of placement. Any orders placed over the weekend at this time will not be fulfilled until the following Monday. Once your package has been accepted by the Post Office or FedEx facility, it will take 1-3 business days to deliver.

In the event that the product(s) you ordered are on back order from the Manufacturer, we will contact you to confirm whether you would like a comparable replacement product or would prefer to wait for the item you ordered.

How do I choose my shipping address?

You can choose your shipping address at the time of purchase! Be sure to fill in the shipping address and billing address properly.

How do I check the shipping address for the order I just placed?

The shipping address for the order just placed can be found on your receipt, email confirmation and account order history.

Where do you ship?

All purchases from the website can be shipped to 44+ out of 50 states throughout the US Legally.

We do not offer International Shipping

Will I be charged an International transaction fee?

While it is extremely rare, there may be an additional charge placed by your bank due to the fact that our processing department is housed in the U.K.

At most, this additional fee would be $2.50.

What do I do if my order is declined?

If the website declines your card, please feel free to call us at 843.885.4578 or Email Us at support@cannabispharmacy.com

CBD

What is CBD?

CBD stands for cannabidiol, a compound found naturally in hemp plants. Unlike THC (the active cannabinoid in marijuana), CBD is not intoxicating which means it will not get you high. CBD interacts with a series of receptors in your body known as the Endocannabinoid System (ECS). The ECS relates to a number of important systems in your body and helps keep your internal rhythms in optimal balance.

Is CBD legal in my state?

All The Cannabis Pharmacy products are made with CBD extracted from the industrial hemp plant in compliance with the 2018 Farm Bill. According to the 2018 Farm Bill CBD is legal with up to 0.3% THC. While not all of our products contain THC the Federally Legal Limit is up to 0.3%.

What is the “spectrum” of a hemp or CBD product?

Hemp plants contain CBD, over a hundred cannabinoids and other natural compounds. Full-spectrum CBD products are made with all of these, including up to 0.3% THC. Broad-spectrum CBD products are made with all cannabinoids and hemp compounds, but THC has been reduced to non-detectable levels (essentially none).

What are the benefits of full-spectrum CBD products?

THC plays a role in the ‘entourage effect’ in which multiple hemp compounds synergize with CBD for greater wellness potential. These products also undergo the least amount of processing.

Why did Green Roads CBD oil line change?

Green Roads new CBD oil line is a system designed for you. You get better value (lower average cost per mg of CBD) from the new design. You can now choose between broad or full-spectrum CBD formulas, three simple strengths, and two delicious flavors. Our better measuring tool gives you more control over how much CBD you’re taking. It’s a clean system with easy-to-read numbers, and it’s shatterproof too.

Is there THC in your CBD product?

An important distinction with CBD products is whether they contain no THC, or legal trace amounts of THC.

  • “Isolate” products contain Zero THC
  • “Broad Spectrum” products contain less than 0.0mg THC
  • “Full Spectrum” products contain LEGAL TRACE AMOUNTS OF THC Up To 0.3%

The 2018 Farm Bill dictates that all legal CBD products must contain less than 0.3% THC by weight.

Even these small amounts of THC in Full Spectrum CBD products can cause you to fail a urinalysis test for Employment, Prescription Medication Management, Insurance Applications/Renewals, and other circumstances.

We encourage you to talk to your Doctor about the potential benefits of a Broad Spectrum products that have lab tests proving that they contain 0.0% THC.

We truly believe that no one should ever consume any cannabis products available on the market today without access to 3rd Party Lab Tests confirming the information on the bottle/packaging!

Do I need a prescription or medical card to order?

No! A medical card or prescription is not needed to place an order.

What are Terpenes?

Terpenes are considered the main building blocks of any plant essential oils and contribute to their scent, flavors, and colors. For example, the smell of flowers, fruits, and cannabis are all produced by terpenes. The terpenes in cannabis not only produce a specific aroma, but they contribute to the difference between strains of cannabis and have a wide variety of health benefits. All of our Terpene Oils also contain anywhere from 7mg-20mg of CBD per dropper, depending on the strength.

Is CBD Psychoactive?

A very common misconception about CBD is that it is non-psychoactive. While it is in fact psychoactive (interacting with the brain), it is different from THC in that it is not intoxicating. This is why it will not affect your cognitive abilities in any way. To the best of our knowledge, all cannabinoids are psychoactive because they interact with the brain.

Will CBD get me high?

No. CBD is not intoxicating. THC is the compound that causes a high and all of our products have less than the federally legal limit of 0.3% THC. Our broad spectrum and isolate products have even less. These minuscule amounts of THC aren’t enough to cause a high when taken as directed.

What do I do if my discount code is expired?

Expired discount code? Send us an email to support@cannabispharmacy.com and we’ll help you out as quickly as possible!

Will full-spectrum CBD products make me fail a drug test?

Even though our concentrations are below the federally legal limit, we recommend you do not take full-spectrum CBD products if you are required to take a THC drug test for work, medical or personal reasons.

Will CBD oil affect my medication?

If you are taking any medications, we recommend you consult with your physician prior to using CBD products. For the safest and most effective use of CBD, use pharmacist-formulated CBD products from a trusted manufacturer like Green Roads. Using high-grade CBD with professional medical guidance is the best way to make the most of your CBD products.

Will CBD help me?

The best answer is from our customers. Don’t take our word for it, hear what our customers have to say.

People use CBD to support their overall well-being in many ways. Some may need help with really specific issues. Others are supporting their overall well-being. Honestly, we learn a ton about how and why people use CBD from our customers.

You can do your own research online to see what challenges people are saying CBD helps them, their parents, their children or even their pets overcome. This is what it’s all about for us! We love reading positive stories about the impact our products have on people’s everyday lives. We get them from veterans, first responders, office workers, athletes, seniors, parents, and everybody else.

While we believe CBD can support wellness in many ways, you have to understand this is still a young industry. Encouraging research about CBD is emerging all the time, and we can’t wait to learn more in the future

Are your products organic / vegan?

Coastal Cannabis Distributors offeres several organic and vegan products, including Fruit & Hemp Strawberry and Fruit & Hemp Grape.

What type of extraction do you use?

Green Roads works with facilities that use a variety of cutting edge extraction methods, including CO2 extraction, to get our ingredients from hemp plants grown on American farms.

How is hemp different from Marijuana?

The defining difference between marijuana and hemp is the percentage of THC. They are both types of cannabis plants, but industrial hemp is a plant with less than 0.3% THC by dry weight while marijuana has far more than that. CBD derived from industrial hemp, such as that used by Green Roads, is legal at the federal level. Marijuana remains illegal at the federal level.

How should I store CBD?

Our products are best stored in room temperature.

Does CBD need to be refrigerated?

No, there is no need to refrigerate our CBD products.

What’s the difference between CBD hemp oil and the hemp products I buy at the grocery store?

Green Roads is the first CBD company founded by a licensed compounding pharmacist in the United States. We set the gold standard for self-regulation in the rapidly evolving CBD industry. Our first commitment is to help each person find the healthiest version of themselves through the power of plants.

Can I overdose on CBD?

Cannabinoids have no known toxicity, which makes it impossible to overdose on pure CBD products. While everyone’s dosage amount is different for their desired results, many people start in small amounts and increase their dosage until their desired results are acheived.

THC

What is THC?

THC stands for tetrahydrocannabinol, one of the primary cannabinoids found in the cannabis plant. It interacts with the body’s endocannabinoid system, which plays a role in regulating mood, appetite, and sleep. THC is psychoactive, meaning it may create feelings of euphoria, relaxation, or sensory enhancement depending on the product, dosage, and user tolerance.

Is THC legal in my state?

THC’s legality varies by state. Some states allow it for both medical and recreational purposes, while others limit it to hemp-derived products containing less than 0.3% delta-9 THC. Always check your local and state laws before purchasing or consuming THC products.

What’s the difference between THC and THCA?

THCA (tetrahydrocannabinolic acid) is the raw, non-psychoactive form of THC. When heated — through smoking, vaping, or baking — THCA converts into THC, becoming psychoactive. Some users prefer THCA for its potential to offer more subtle or balanced effects compared to traditional THC.

What are the different types of THC?

THC occurs in several forms, each with unique properties and effects:

  • Delta-9 THC: The most common and naturally abundant form.
  • Delta-8 THC: A milder version often reported to offer calm and relaxation without strong euphoria.
  • THCP: A newer cannabinoid that may be significantly more potent than delta-9 THC. Each type interacts differently with the body and can vary in duration and intensity.
How does THC work in the body?

THC binds primarily to CB1 receptors in the brain and nervous system, influencing how signals are transmitted. This interaction may affect mood, perception, and coordination, depending on individual sensitivity and dosage. Some users report feelings of calm, uplifted mood, or enhanced creativity.

Is THC psychoactive?

Yes. THC is psychoactive, meaning it can alter perception and mood. However, the degree of psychoactivity depends on the product type, dosage, and user tolerance. Some individuals experience mild relaxation, while others may feel more noticeable euphoria or sensory enhancement.

Will THC get me high?

It could. THC may produce a “high” or euphoric feeling, especially at higher doses or with fast-acting forms like vaping. However, smaller amounts or microdose products are designed to offer subtle relaxation rather than strong psychoactive effects.

How long does THC stay in your system?

The duration THC remains in the body depends on factors such as metabolism, frequency of use, and product type. It may stay detectable for several days or weeks, even though its effects usually fade within a few hours after use.

Can THC make me fail a drug test?

Yes. THC and its metabolites can be detected in standard drug screenings. Even hemp-derived products with trace amounts of THC may trigger a positive result depending on the test’s sensitivity.

Can you overdose on THC?

THC is not known to cause fatal overdose, but taking too much may cause temporary discomfort such as anxiety, dizziness, or fatigue. It’s best to start with a small serving and wait for effects to fully develop, especially with edibles that take longer to activate.

Is THC addictive?

THC may be habit-forming for some individuals, particularly with frequent or heavy use. However, many people use it occasionally without developing dependency. If you notice patterns of overuse, it’s recommended to take breaks or seek professional advice.

What are the potential benefits of THC products?

Users report that THC may help promote relaxation, elevate mood, and enhance sensory experiences. Some also find it supports calm or better sleep. Effects vary depending on product type, dosage, and individual biology.

What’s the difference between THC edibles and vaping?

The method of consumption significantly affects how THC feels and how long it lasts:

  • Edibles: Typically take 30–90 minutes to start working and may last several hours.
  • Vaping or smoking: Produces faster effects (within minutes) that fade more quickly. The best option depends on user preference and desired duration.
How should I store THC products?

Store THC products in a cool, dry place away from sunlight and heat. Keep edibles and tinctures sealed tightly, and always store them out of reach of children and pets to prevent accidental ingestion.

Does THC need to be refrigerated?

Most THC products do not require refrigeration, though cooler storage may extend freshness for certain tinctures or beverages. Always follow the manufacturer’s storage recommendations.

Can THC dehydrate you?

Some users report dry mouth or “cottonmouth” after using THC. This may be due to its interaction with receptors that influence saliva production. Drinking water before and after use may help ease the sensation.

What’s the difference between hemp and marijuana?

Both hemp and marijuana come from the cannabis plant, but they differ in THC content. Hemp contains less than 0.3% THC and is federally legal, while marijuana contains higher levels and is regulated by state law.

Can I travel with THC products?

Traveling with THC across state lines is not recommended, even between legal states, because cannabis remains federally restricted. Always check the laws at your departure and destination before carrying any THC products.

What are the strongest THC products available?

Potency depends on formulation and extraction method. Some edibles and concentrates are designed for experienced users and offer higher THC concentrations, while others focus on balanced, moderate effects. Choose based on your tolerance and desired experience.

Can THC help with focus or creativity?

Some users find that smaller or microdosed amounts of THC may support creative thinking or focus, while larger doses may be more relaxing or sedative. Individual experiences vary widely depending on the product and sensitivity.

How long do THC effects last?

THC effects typically last 2 to 6 hours, depending on the consumption method, dosage, and metabolism. Edibles tend to last longer than inhaled products, which fade more quickly.

Can I use THC every day?

Daily use is possible but may build tolerance over time. Many experienced users prefer to take occasional breaks to maintain sensitivity and reduce dependence. Moderation is key for a balanced experience.

Who should avoid THC products?

THC should be avoided by pregnant or breastfeeding individuals or those with conditions that may be affected by cannabis use. People taking medications that interact with the nervous system should also consult a healthcare provider before using THC products.

Do THC products interact with medications?

Yes, THC may interact with certain medications, especially those affecting mood, heart rate, or blood pressure. It’s best to consult a healthcare professional if you’re taking prescription or over-the-counter medications.

Are THC products safe?

THC is generally safe for adult use when consumed responsibly and purchased from reputable, lab-tested sources. Quality testing ensures the product is free from contaminants and labeled accurately for dosage and purity.

Can I build tolerance to THC?

Yes. With regular use, the body can become accustomed to THC, resulting in reduced sensitivity. Taking periodic breaks, varying product types, or adjusting dosage may help reset tolerance levels.

Kava

What is Kava?

Kava is a plant-based beverage made from the root of the kava plant (Piper methysticum), native to the South Pacific islands. Traditionally used in ceremonies and social gatherings, kava is valued for its calming and mood-balancing properties. Modern users report that it may promote relaxation, stress relief, and mental clarity without the intoxicating effects associated with alcohol or THC.

Is Kava legal in my state?

Yes — kava is legal in most U.S. states. However, import and sale regulations may vary slightly depending on the state or city. Always check your local guidelines before purchasing or consuming kava-based products.

How does Kava work?

Kava contains naturally occurring compounds called kavalactones, which interact with certain receptors in the brain that influence relaxation, mood, and muscle tension. These interactions may promote calmness and reduce occasional stress without impairing cognitive function for most users.

What are the different types of Kava?

Kava is often classified based on the region it originates from and its kavalactone profile:

  • Noble Kava: The most commonly used and considered safe for regular consumption.
  • Tudei (Two-Day) Kava: Known for stronger, longer-lasting effects but may cause unwanted grogginess.

Each variety has its own character — from mild relaxation to deeper calm — depending on the strain and preparation method.

What are the potential benefits of Kava?

User reports suggest kava may:

  • Encourage relaxation and calm after a long day
  • Support social ease and stress relief
  • Promote a sense of well-being or balance

Effects can vary based on dosage, product strength, and individual sensitivity.

Is Kava psychoactive?

Kava is considered non-psychoactive in the traditional sense, meaning it does not cause intoxication or a “high.” However, users often describe a subtle feeling of calm or mild euphoria, depending on the amount consumed.

How is Kava prepared or consumed?

Traditionally, kava is made by soaking and straining ground kava root in water to create an earthy-tasting beverage. Today, it’s also available as gummies, capsules, tinctures, or instant drink mixes. The form you choose may affect how quickly and intensely the effects are felt.

How long does Kava take to work?

Kava may begin to take effect within 15 to 45 minutes, depending on the form and amount. Beverages and tinctures generally act faster than capsules or gummies. Effects may last anywhere from 1 to 3 hours, though this can vary.

Can Kava be mixed with other supplements or cannabinoids?

Combining kava with other calming substances — such as alcohol, kratom, or THC — is not recommended, as it could intensify sedative effects. Some users do combine kava with CBD, reporting mild synergy, but it’s best to approach any combination cautiously and observe how your body responds.

Is Kava safe?

Kava is considered safe for most healthy adults when used in moderation and sourced from reputable producers. However, excessive use or poor-quality kava may cause discomfort such as drowsiness or digestive upset. Always choose products that are lab-tested for purity and kavalactone content.

Can I overdose on Kava?

Kava is not known to cause fatal overdose, but consuming large amounts may result in fatigue, nausea, or lack of coordination. Moderation is key — many users prefer to start with a small serving and wait to see how it affects them before consuming more.

Can Kava make me sleepy?

Yes, some users report mild drowsiness or a relaxed body feeling, especially at higher servings or before bedtime. Others use kava in smaller amounts during the day for calm focus without sleepiness.

Does Kava cause hangovers?

Unlike alcohol, kava does not typically cause hangovers. However, some users who consume strong or large servings report feeling sluggish the next morning. Staying hydrated and avoiding excess intake can help minimize that feeling.

How should I store Kava?

Store kava in a cool, dry place away from moisture and sunlight. If you’re using powdered root or drink mixes, keep them sealed tightly to maintain freshness. Liquid or prepared forms should be refrigerated after opening and consumed within the suggested timeframe.

Is Kava addictive?

Kava is not considered physically addictive, and most users report being able to stop use without withdrawal symptoms. However, as with any relaxing supplement, habitual or excessive use can create psychological dependence for some individuals.

Can Kava affect the liver?

There have been rare reports of liver issues related to kava, typically linked to improper preparation or contaminated products. Choosing Noble kava strains from trusted, lab-tested sources can reduce this risk. Moderation and responsible use are always encouraged.

Can I drive after taking Kava?

It’s best to avoid driving or operating heavy machinery immediately after consuming kava, as it may cause mild drowsiness or slower reaction times in some users. Wait until you feel fully alert before engaging in activities that require focus.

Can I travel with Kava?

Yes, kava is legal to travel with domestically in most states, but international laws vary. Some countries restrict kava imports, so it’s important to check destination regulations before traveling abroad.

How long do Kava effects last?

Most users report that kava’s effects last between 1 and 3 hours, though relaxation or mood elevation may linger a bit longer. The duration can vary depending on the product type and personal metabolism.

Can I use Kava every day?

Some users enjoy kava daily, while others reserve it for social or evening relaxation. Rotating use or taking rest days may help maintain sensitivity to its effects and support balance over time.

Who should avoid Kava?

Kava should be avoided by pregnant or breastfeeding individuals, or by those with liver conditions or who take medications that affect the liver or nervous system. Anyone uncertain about using kava should consult a healthcare professional before starting.

Does Kava show up on a drug test?

Kava does not appear on standard drug tests, as it does not contain controlled substances. However, specialized testing could identify kavalactones if specifically screened for, though this is uncommon.